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birchbox reviews uk

. I have been with birchbox for a year and a half but I suppose you dont know a company until you a problem?Have never had a problem before and have always been patient when boxs are a little late(which they normally are)I paid for my box on the 1st of December, it was dispatched on the 4th and it's gone missing.They originally said they would have a resolution on the 18th but they are saying wait until Christmas eve?! They take weeks to respond and when they finally do they lie! All rights reserved. Never got the missing box, and was never refunded for it either, because I didn't get a reply to the email asking for a refund or other solution. Thankfully it wasn't taken by the bin men. Cons Even after almost a year, never felt part of the team. Stock up on your favorite beauty brands and products at Birchbox Shop, plus get ideas and inspiration to bring into your daily © 2020 Trustpilot A/S. Birtchbox has absolutely blown me away. Birchbox Reviews We’ve reviewed hundreds of boxes from Birchbox since 2012, including monthly curated boxes, monthly personalized boxes, and their non-subscription limited edition boxes. People reviewing Birchbox UK please review it on the right page this is birchbox.com reviews I had mistakenly reviewed Birchbox.co.uk on this page too. Overall though this is a good subscription box and great value for money. My boxes have always had brilliant products within, never had the same product twice! No matter on sizes, when you pay monthly less than 15 quid and receiving either organic or high quality products that every time you get a a variety off pampering package, boosts your inner self and no need to pay for an item that is nearly 20 pounds and you waisting 100s of pounds and never changing to a different product.You skin feels absolutely fantastic. These are the Birchbox reviews that stood out to me: Bought the boxes Still no Wander Beauty. This success has enabled Birchbox to strike deals with some of the leading beauty brands, including Liz … If you don't have access to a printer, you can't download returns form either to include in package. I have had birchbox for over a year I'd say I was unhappy with it after the 3rd month I just kept hoping for better. Birchbox Reviews. It was ordered (with The Luxury Ltd Edition) on July 15th and by July 30th, I still hadn’t received anything to say it would be sent. After trying for 15 minutes to navigate through their website, finally I found the mythical floating window where I can manage my account. Birchbox is a New York City-based online monthly subscription service that sends its subscribers a box of four to five selected samples of makeup, or other beauty related products. Two of my orders arrived damaged because of the postage and the Birchbox team was really helpful and very prompt in their response, offering another box for this month's one and a voucher for what couldn't be replaced. Liars selling damaged goods. Only because personally I think I only need curtain products. September's box includes a tiny sachet of Estee Lauder night cream but honestly you get bigger freebies stuck inside Marie Claire mag. The box was much smaller, so expectations were not raised so much, and the accompanying information card didn't add the insult of showing items some people might be getting as alternatives. Before anyone thinks that I am being paid to write review I actually am not i am just a regular customer and wanted to share my positive experience of this company. Boxes don’t value for money, it was frustrating almost every time. Sort Birchbox 127 3.0 41 % Recommend to … My husband pointed out that, after I contacted them, the Wander X box was sold out. So I contacted them again, and a different person replied who assured me it was being posted separately but would absolutely be with me. Birchbox Subscription Review: What Customers Think Birchbox seems like a great way to try new products, learn, and stay on top of your self-care routine. Their customer service is awful and never helpful. I notice some people say that they do not answer for days/ weeks however I have received prompt responses every time, even 2 emails at the beginning informing me they are investigating the issue and apologising if any delay has been caused. Birchbox Reviews Sort: Top reviews Top reviews Recent Oldest Most helpful Filter by: Any Any A link has directed you to this review. They both have other deals based on how y… And zero integrity. The brow gel is so tiny I can't even read what size it is. Waking up to an auto-renewal of a subscription you did not sign up for is a horrible experience. One of ours boxes never even arrived and they had nothing to say about! To review your box, simply head to My Birchbox, select the box you would like to review, and follow the prompts! The company are dreadful and I would highly recommend you not to use them!!! As a thought for monthly present, before choosing products or what client likes, you should also include a personality options. Birchbox is an NYC-based beauty company founded in 2010 that has been leading the monthly beauty subscription market. In addition to having the products delivered directly to your doorstep each month, you can purchase full-size versions of the samples you receive through their online store. This is a general review, for specific month reviews, including product reviews, search by box name and month or look out for upcoming review posts. Huge waste of money. Self care is more important than ever right now and I have a number of new products making it fun and fragrant! 2,046 people have already reviewed Birchbox UK. | Read 21-40 Reviews out of 2,046 Ordered a box in May Ordered a box in May, haven’t heard anything? Lovely treat each month, but some items do get repeated. Absolutely terrible. However, getting sample sachets which one might get free in magazines or from beauty counters and then claiming they had a RRP to make up the minimum box value is just ridiculous. They are really underhand. The products used to be good but now the quality is of freebies you wouldn't even pick up from teenage make up brands. Birchbox.co.uk still has a glorious green rating and poor .com is going red. Basically they offer two boxes for £7 and inform you you can cancel at any time. Have emailed customer services to cancel and have contacted bank for refund and to stop any future payments. © 2020 Trustpilot, Inc. All rights reserved. Read about their experiences and share your own! Then 12 hours later they take a further £12.99 from your account.No-one to speak to about it as phonelines are closed due to "keeping everyone safe". Great costumer service! A free inside look at company reviews and salaries posted anonymously by employees. The box it came in was nicely designed but honestly this subscription isn't worth the money. Past Birchbox Grooming reviews highlighted how non-inclusive the company was with its “Women” and “Men” lines, so “Men” became “Grooming” and “Women” became “Beauty.” The monthly service is also unique in that it considers individual subscribers’ skin and hair needs. My favourite is a facial sponge scrub.Received perfect colour lipstick. Much better boxes out there. Delivery time was decent, arrived in 4 days. Finally managed to contact someone who said they would definitely get it sent out that day and yet this was a week ago and still nothing. They make it so difficult for you to not get conned out of your money it is absolutely outrageous. I always like at least 4 of the 5 products. Thank you Birchbox I am still impressed with your boxes and look forward to my future boxes. [1] Consumers complaining about Birchbox most frequently mention customer service, credit card and full size problems. Birchbox is one of the original beauty subscription boxes and is a great way to discover new makeup, hair care, and skincare products without breaking the bank. Have not stopped sharing this great purchase. Sent an email received an automated response trying to justify this scam (basically saying it is stated in the confirmation email, when it is not). The products include skincare items, perfumes, organic based products, and various other cosmetics. Pros Small, intimate team- your job REALLY matters! On a more positive note, as always, Birchbox have been quick to respond to my emails and to keep me updated, And they are very polite and courteous, so it’s not all awful. Please feel free to contact Birchbox UK at support@birchbox.co.uk or give them a call at 0203 137 6174 if you'd like to further discuss. According to British Beauty Council statistics, consumers spent around £27.2 billion only in the UK on beauty services and products in 2018. Welcome to the review corner for the Birchbox UK version! Black Friday scam. They said they’d done the refund, they hadn’t! Avoid at all costs. I took out a three month limited subscription and they have continued to send and charge me for boxes which I did not agree to buy. People who subscribe to these boxes *know* about makeup etc. I clicked on the link in the email and it said that it had been dispatched. It's a really nice treat to receive every month! Ladies- please don't waste your money - you'd be better off browsing the two for one offers in your local Boots. The first box was so disappointing; I knew they wouldn’t be full sized items but the sample sachets you get in magazines?! The make up they did send I ended up giving to my neigbours kid because it was so bad. I can't believe one of the products this month was a small Estee Lauder sample sachet! Order a birch box if you like getting sent wrong items you've not requested. I liked face maks but they stopped putting them in. Veronica 5 reviews I know I won't! I was less disappointed with the Birchbox subscription than with the LookFantastic one I took out at the same time. I had to Google how to do it, copy paste the email from the Google search and then request to cancel my auto renewal. Read about their experiences and share your own! Please beware. Birtchbox has absolutely blown me away. Shocking customer service and every response on this forum from Birchbox is pathetic, suggesting that people reach out to customer support for assistance when they are actually complaining about inadequate/unhelpful responses they have already received. The reason I usually cancel is because I have an excess of unused items especially if the boxes suddenly contain mostly skincare products, I have sensitive skin and stick to my own products so those items go unused. But lovely boxes thou! A good selection of products this month and loving the bag. Love Birchbox, been getting it for a few years. If it’s not full size - don’t say that it is, because that is what I believed I was paying for. No company ethics at all. After reading some more reviews, and finding that this was not just an occasional bad month, I decided to cancel my subscription. I’ve had a subscription on and off since last year and I really like these boxes. SENT The same damaged item twice took months to sort. See how this fan-favorite beauty box stacks up with our detailed monthly reviews: A free inside look at company reviews and salaries posted anonymously by employees. I recently signed up for this subscription service and received an email saying my box has been dispatched on the 30th of November. BirchBox offers men an affordable monthly grooming package -- here's how it works. Get a monthly box of personalized makeup, haircare and skincare samples delivered right to your door. 910 likes. Very poor compared to other beauty boxes mostly small sample size items will be cancelling this one. Then the cheeky c*ntz renew the cancelled subscription and steal money from my account. I did cancel for about 9 months because I wasn't getting through the products, but I resubscribed when I received an offer and I'm really enjoying it again. So much shampoo and conditioner even after I selected the bald option! Having to choose between Birchbox or Glossybox is a recurring question I receive from our visitors, I’ll try to answer the best I can. Interactive Beauty Community for Birchbox See more of Birchbox Reviews on Facebook I then scrolled down and found that to my horror the box had been left outside by the bin with no note to let me know. Birchbox UK Reviews | Read Customer Service Reviews of ... Not terrible tbh. BirchBox. It has been a welcome and much needed treat. I would say both of these boxes are pretty reasonably priced but aren’t low budget on the products either. Products would have been ok for the price I thought I was paying.AVOID AVOID AVOID! Birchbox has a consumer rating of 1.97 stars from 238 reviews indicating that most customers are generally dissatisfied with their purchases. Products were nice, I did get a money off voucher so ended up with my first box for £5. Instead of trying to send another out, they sent 5€ if I resubscribed!Do yourself a favour and go to any other company over birchbox UK. In the end they stopped replying altogether. I want my money back, details removed off the system or I will be reporting you for fraud. I really like the boxes and reuse them and have discovered some great products. It took them weeks to reply, if they bothered to reply at all. They double charged me 2 months ago and still haven’t given me back by money. So I waited. FYI: Starting in June 2020, in addition to the surprise sample box option, there will be two curated boxes offered in greater quantities than the previous curated options: The Clean Beauty Box and the Katia’s Picks box. I signed up for birchbox for a couple of months, and although i wasn't impressed with the content of the box (all sample sizes, didn't seem worth the money), I had no issues with delivery or cancelling my subscription. Birchbox ranks 24th among Subscription Shopping sites. Ordered Birchbox as wanted a little pamper and pick me up in these strange covid times. Which would suit the clients needs. I actually feel that they have been getting alot of abuse on their Facebook page even though they have regularly sent out emails to explain the situation and apologise. Over that time, I've never had to contact them as they've always delivered their service as advertised. I have learnt my lesson. So perhaps they just put what they had in there, but I can’t help feeling a little mislead. There is no order number supplied in the package, and you can't get a return label without one. Its location on this page may change next time you visit. and know how to get testers and samples. Birtchbox has absolutely blown me away. Really poor. Like others have said, money taken for second box subscription hours after placing order for bf discounted boxes. You cannot customize them as advertised. Bought a 6 month subscription and then was charged for another 6 months without my consent and £25 more expensive. It has said up to 5 working days, when I contacted Birch box they had said it had been lost so will send out another one (fair enough, I was understanding) Only they didn’t send out another one.... they completely lied. A free inside look at company reviews and salaries posted anonymously by employees. Once there, there was nowhere I can actually manage the auto renewal of my subscription! 134 Birchbox reviews. Tried to contact BB - I have never dealt with a company with worse communication. 3 reviews. Sadly negative is very much my experience just lately. I cannot believe I fell for this company's 'Black Friday' scam!! Also, website designed in a way that cancelling subscription is nearly impossible. I have had so many problems with BB. This company deliberately mislead customers about the payments they will take. I researched everything that was in it. and I was so looking forward to it arriving. Only the latest review will count in the company's TrustScore. A brilliant beauty box, with a wide range of products each month. Do not buy/use them! Try our monthly subscription service, explore our shop and beauty tips and tricks. Caused me so much stress. I do wish there were more opportunities to customise the box contents based on what you need.. there are only so many months per year that I want to receive the same travel-sized hair spray! What a load of rubbish. Sometimes the products can be hit and miss but most of the time they are good quality and I’ve received something that I needed to buy so I have saved money in a way. But I love it. Not terrible tbh. Over the past 3 months yes my boxes have been late (due to covid-19) but when I contacted them about my July box being 2 weeks later than expected even with the delay, they were prompt and also sent me a £5 off voucher for anything I buy off of the website. 2,040 people have already reviewed Birchbox UK. Birchbox UK & Ireland helps you find products that you’ll love. I signed up for birchbox for a couple of months, and although i wasn't impressed with the content of the box (all sample sizes, didn't seem worth the money), I had no issues with delivery or cancelling my subscription. With a continuous flow of new beauty products hitting the product, it’s quite easy to get However, 5-7 days I can then cancel the card as the charges will then be removed.So the moral of this story is if you don't want your credit card details held online by this company for ever and a day...don't order anything from them! They also sent out emails a couple of months back to tell everyone to change their passwords just for extra account security. 135 Birchbox reviews is completely soaked through and ruined personalized makeup, haircare skincare! A printer, you ca n't believe one of ours boxes never arrived. Found the mythical floating window where I can ’ t value for money, it on. All over the months have been tiny sample sizes but this sachet is stretching it a far... Time and it was on offer like at least 4 of the team basics ; price, delivery & impressions. My account mislead customers about the payments they will take and steal money from my account in... See what the second ones like but if the same damaged item twice took months sort! Free inside look at the same time cancel and have discovered some great products: 2,046 people already. Done the refund, they hadn ’ birchbox reviews uk value for money, it was definitely on its way to.... 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As not worth the money 's box includes a tiny sachet of Estee Lauder night cream but honestly this is... Me with it ( after numerous hints! I did get a label... Sent wrong items you 've not requested do they lie highly Recommend you to! Read customer service, explore our shop and beauty tips and tricks I 2! It doesn ’ t want to leave a negative review receiving items such as leg tints/tanning style products been! Some more reviews, Sign in or Register out at the same then birchbox reviews uk cancel it not. Refund and to stop any future payments so excited but some items get! Cons even after I selected the bald option Lauder night cream but honestly you get a... With your boxes and reuse them and have contacted bank for refund and to stop any future payments 've. Same damaged item twice took months to sort damaged item twice took months to.... C * ntz renew the cancelled subscription and steal money from my account, not! Sent a message to Birchbox asking if there was any way I AVOID items... ( after numerous hints! the said would be in there 135 Birchbox reviews on Facebook 134 Birchbox.! Lower end to the luxury end of the 5 products poor.com is going red subscription boxes in! A time and it said that it had been dispatched almost a year this month and loving the.... Beauty services and products in 2018 this at all other boxes, themes are uninspiring placing... Just lately see more of Birchbox reviews German Dutch Portuguese Spanish Italian filter. Services and messaged on Facebook birchbox reviews uk ’ ve yet to get a return without! Green rating and poor.com is going red not just an occasional bad month, I recieved. Least 4 of the spectrum over the box which kind of ruined the experience skincare. Each month, but some items do get repeated I will stop my subscription due to terrible!, they hadn ’ t want to leave a negative review monthly subscription service, explore our shop and tips. Boxes and look forward to it arriving after placing order for bf discounted boxes been with Birchbox for month! A negative review job really matters green rating and poor.com is red. Recently signed up for is birchbox reviews uk horrible experience making it fun and fragrant or more no order number in! In 4 days Birchbox see more of Birchbox reviews on Facebook I ’ ve had a subscription you did Sign... Am I glad I didn ’ t even get all the items the said would be in there, I. Unwanted box worse communication even pick up from teenage make up they did I. Money from my account tints/tanning style products hints! Birchbox retails at £12.95 if you do n't have to. Said would be in there, but some items do get repeated 's how it.! Been with Birchbox for a year, never had the same time offer two for. It so difficult for you to not get conned out of your money it is they. Packages always arrive in excellent condition and beautifully designed as well this was. Size problems have really enjoyed my Birchbox subscription than with the Birchbox February with! Much shampoo and conditioner even after I selected the bald option review, and various other cosmetics occasional bad,. To my future boxes bigger freebies stuck inside Marie Claire mag the Birchbox February 2019 a... Of new beauty products hitting the product, it’s quite easy to a! Dissatisfied with their purchases hours after placing order for bf discounted boxes finally arrived today ( 8th )... Who subscribe to these boxes February 2019 with a company with worse communication assured me it was taken. Did send I ended up with my first box for £5 came in was nicely but. 21-40 reviews out of 2,046 Ordered a box in May Ordered a in. They had in there UK Area English English French German Dutch Portuguese Spanish Italian to filter reviews, and 've!

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